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Post by account_disabled on Dec 9, 2023 3:59:49 GMT
That can be given at no cost. Give at no cost? Yes, it has to be done. It's about building greater customer loyalty by delivering the greatest value to your core customer base. There are no quick wins in this situation, only the possibility that mutual aid and solidarity will count in the client's future decisions. The mode How should you participate in the conversation? Every brand has a different tone of voice and relationship with their audience. To do it right, you'll have to use your empathic powers like never before. Read the audience carefully, use social listening tools to better understand your audience again. Empathy is your best tool. The objective What should be your Digital Marketing Service goal at this moment? It should be developing a sense of community and consolidating the community you already have. And not just with your customer base, but with anyone who needs it. This is the time to connect online, be present, stay in touch and share positive moments. Your brand should do it and social networks are the perfect place for it. Just remember, you must be very clear about who you are talking to, who your “ buyer persona ” is and what you are looking to achieve with that communication. The frequency. How often should you communicate with your audience? Well, every time you have something of value to communicate. And if you don't have anything of value to participate in the conversation... start creating it, get your people to come up with ideas.
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